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Special Care Information Form
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Thank you for advising us of your special care / access requirements. In order for us to make the necessary requests to our supplier partners, we would be grateful if you would complete this form in full.
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Special Care, Operations Support, Travel 2 Ltd, Skypark SP1, 8 Elliot Place, Glasgow G3 8EP Fax: 0141 226 6494 Email: care@travel2.com
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All information provided will be handled sensitively, appropriately and treated in confidence by Travel 2 Ltd and our supplier Partners. Please note
that while we will endeavour to provide the maximum assistance required
all requirements lodged with our supplier partners will be on a request basis only and cannot be guaranteed
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Furthermore, buggy assistance cannot be pre-arranged. This needs to be requested by the passenger upon arrival at check-in on the day of departure and will be subject to availability
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We unfortunately cannot make any requests with Virgin Atlantic, please visit www.virgin-atlantic.com for further information.
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It may be necessary for us to send to you a medical form from the airline(s) on your itinerary for their General Practitioner to complete and sign. This will then be forwarded to the airline(s) who will confirm if medical clearance has been given.
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General Information
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- Please provide the names and ages of the passengers travelling who have special care / access requirements.
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- Please provide the names and ages of the passengers travelling who do not have special care / access requirements.
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- Please give a brief summary of the passenger’s special care / access requirements.
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- Please give brief details for the reason(s) for the request(s) and if the passenger has recently been hospitalised. Please also provide details of any medical conditions and medications taken
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- If appropriate, has the passenger’s General Practitioner approved their overseas travel? Please advise if the passenger is holding a General Practitioner’s letter stating they are fit to travel.
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- If the passeneger is not travelling alone, are companions able to offer assistance (tick box)?
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Wheelchair Request
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- Is the passenger able to walk short distances?
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- Is the passenger able to climb steps unaided?
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- Is the passenger able to sit upright in the aircraft seat with knees bent during take off and landing?
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- Does the passenger require use of a wheelchair on-board the aircraft?
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- Is the passenger taking their own wheelchair which will be classed as checked baggage?
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If Yes, Please provide the dimensions of the passenger’s own wheelchair and advise if it is collapsible.
It is very important
that we have this information
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| If yes, is it battery operated? |
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If battery operated, please advise type of battery
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- Can the passenger take care of their own personal needs on-board the aircraft?
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Flights
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- Please give details of any in-flight needs (not seating). Please note, some airlines now charge for seating requests and this has to be done direct with airline.
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Transfers and ground arrangements
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- Please give full details of any special care / access requirements the passenger may have regards transfers, tours and hotel accommodation. .
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Additional information and contact details
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- Please add any additional relevant information you feel appropriate that will help us ensure our passenger’s smooth comfortable travelling experience.
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| Your UK home contact |
Your overseas contact |
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Name
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Name
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| Address
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Address
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| Telephone
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Telephone |
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Form completed by (print name)
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Email address:
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It is the client’s responsibility to ensure that Travel 2 have received and actioned this request. Please contact your Travel Agent at least 7 working days prior to departure, should you not be aware of the status of your request.
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Send Form
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